Frequently Asked Questions

Frequently Asked Questions

1. What types of wood do you use?

We use a variety of high-quality hardwoods including oak, walnut, maple, and cherry. Each piece is crafted to highlight the natural beauty of the wood grain.

2. Are your furniture pieces handmade?

Yes! All of our furniture is handcrafted by skilled artisans. Each piece is unique and made with care and attention to detail.

3. How long does shipping take?

Orders are processed within 1-2 business days. Delivery times vary based on your location and the shipping method selected at checkout. Large furniture items may require freight delivery and a scheduled appointment.

4. Do you offer custom furniture orders?

Yes, we do! Please contact us with your requirements and we'll work with you to create a custom piece that fits your needs and space.

5. What is your return policy?

We accept returns within 30 days of delivery for items in their original condition. Please visit our Return & Refund Policy page for full details.

6. How do I care for my wood furniture?

We recommend dusting regularly with a soft, dry cloth. Avoid placing furniture in direct sunlight or near heat sources. Use coasters and placemats to protect surfaces from moisture and heat.

7. Do you ship internationally?

At this time, we ship within the United States only. Please contact us if you have questions about international orders.

8. How can I contact you?

You can reach us through our Contact page or by emailing us directly. We aim to respond within 1-2 business days.